Emergency Rental Assistance Program (ERAP) in Illinois

The Illinois Emergency Rental Assistance Program’s (ERAP) online application site is closed. We appeal for your patience while we examine the applications due to the large number.

If you are a landlord or a tenant who has filed for rental payment assistance, we are currently reviewing applications and disbursing funds daily. You may check the status of your online application by logging in using your email address and password.

Are you unsure what your status update signifies or the status of your application? A guide to status updates is shown below:

  • Awaiting match: your application has not been matched with a landlord.
  • Case management review is complete: the application has been matched and allocated to a case manager.
  • In the case manager’s review: the case manager is reviewing the case.
    Prepared for supervisory review: this matter has been forwarded to the supervisor for determination.
  • Under evaluation by a supervisor: the case is being evaluated for approval.
  • Additional paperwork is required – please contact your caseworker.
  • Approved: the application has been approved.
  • Closed/submitted for payment: the application has been accepted and a cheque has been mailed.
  • Rejected: the case was refused for a variety of reasons.

For more information about your rights and available resources as a tenant or rental property owner, or if you are being illegally locked out your home, visit chicago.gov/eviction

Intervention
If you are a Chicago tenant in need of assistance with a housing issue such as eviction or lockout, please contact Rentervention, a program of the Lawyers’ Committee for Better Housing.

Rentervention is a completely free and confidential service. To get started, tenants can call 312-347-7600, visit www.rentervention.com or text “hi” to 866-7RENTER (866-773-6837) to start a conversation with Renny, Rentervention’s bot.

Court-based mediation is conducted by the Center for Conflict Resolution in the following locations: Daley Center, Skokie, Rolling Meadows, Maywood, Bridgeview, and Markham. Mediation does not need the existence of a judicial case. Additionally, clients may self-refer outside of the judicial process.

To initiate a mediation case, contact CCR’s case management staff at 312-922-6464 x22 or newcase@ccrchicago.org.

Tenants’ Rights and the Illinois Emergency Rental Assistance Program
To obtain further information regarding your rights, contact the Chicago Department of Housing’s Rents Rights Information Line at 312-742-RENT (312-742-7368).