Greensboro Emergency Rental Assistance Program
Tips for submitting your application
- Before you can sign in and begin the application process, you must first “Register” with the online application site by filling out the required information. Please keep a record of the email address and password that you used to register.
- Have you forgotten your password? Reset your password by clicking on the “Forgot your Password” option on the initial screen of the online portal’s login page. Please do not launch a new application. Multiple applications will cause a delay in the processing of your case.
- If you submit the required papers as soon as possible, you will receive a payout more quickly.
Unless you have chosen “Submit,” you have the option to save and log out of your application, and then log back in later if you need to. Following the completion of the submission process, you will not be able to re-open the application.
City Application Details
Tenants/renters who are at least 18 years old and have either formal or informal lease agreements with their landlords and who are part of households that include:
- Within the city borders of Greensboro, you can rent an apartment.
- Be in possession of a total household income before taxes equal to or less than 80 percent of the area median income (AMI), which is the typical household income for the Greensboro metropolitan region. (See the AMI chart below for more information.)
- Include at least one individual who has suffered a financial hardship as a result of COVID-19, whether directly or indirectly.
- Make sure you include at least one individual who is at danger of becoming homeless or experiencing housing instability.
What is the procedure for applying?
This web gateway is used to complete and submit an application form.
Keep these documents on hand so that you can upload them into the web portal to demonstrate your eligibility:
- Identification proving your residency in the City of Greensboro, such as a driver’s license or any other official document proving your address.
- A copy of the rent statement or leasing agreement, as well as any utility bills indicating the amount outstanding
- Verification of household income for the previous two months, such as the following:
- Pay stubs are important documents.
- Someone in your household has received a notice of termination or furlough from their work.
- Documentation showing someone in your family has qualified for unemployment benefits has been provided.
It is possible to download applications from the portal in 60 different languages.
How do I demonstrate that financial hardship is a direct result of COVID-19?
Since March 13, 2020, you must submit one of the following documents as proof of financial hardship relating to COVID-19:
- Pay stubs or a copy from the company demonstrating a reduction in income
- Someone in your home has received a notice of termination from their work. A letter from the employer is included.
- Someone in your home has been unemployed or furloughed, according to documentation from the state Department of Unemployment Insurance.
- Medical or funeral expenses that are extremely expensive must be documented.
Should I or my landlord complete an application, and who will be the recipient of the check(s)?
You or your landlord may submit an application. Rental aid is distributed directly to landlords, and utility assistance is distributed directly to utility companies.