Chicago

The online application portal for the Chicago Emergency Rental Assistance Program (ERAP) is now closed. Due to the huge amount of applications, we ask for your patience while we review them.

We are actively assessing applications and disbursing money to landlords and tenants who have applied for rental payment assistance. By checking in using your email address and password, you may check the status of your online application.

Are you unclear what your status update means or what your application’s status is? The following is a list of status updates:

• Your application has not been matched with a landlord as of yet.
• The application has been matched and assigned to a case manager after the case management evaluation has been completed.
• In the case manager’s review, the case is being reviewed by the case manager.
• This issue has been reported to the supervisor for evaluation.
• The case is currently being reviewed by a supervisor for approval.
• Please contact your caseworker if you require any more documents.
• Approved: the application was accepted.
• The application has been accepted and a check has been mailed. It has been closed/submitted for payment.

The case was turned down on a number of grounds.

Visit chicago.gov/eviction for additional information about your rights and resources as a tenant or rental property owner, or if you are being wrongfully evicted from your home.

Rentervention

Please call Rentervention, a program of the Lawyers’ Committee for Better Housing, if you are a Chicago renter in need of assistance with a housing issue such as eviction or lockout. Rentervention is a fully anonymous and free service. Tenants may start a discussion with Renny, Rentervention’s bot, by calling 312-347-7600, visiting www.rentervention.com, or texting “hello” to 866-7RENTER (866-773-6837).

The Center for Conflict Resolution offers court-based mediation in the following locations: Daley Center, Skokie, Rolling Meadows, Maywood, Bridgeview, and Markham. The existence of a judicial case is not required for mediation. Clients can also self-refer outside of the legal system.

Contact CCR’s case management team at 312-922-6464 x22 or newcase@ccrchicago.org to start a mediation case.

The Chicago Emergency Rental Assistance Program and Tenants’ Rights

Contact the Chicago Department of Housing’s Rents Rights Information Line at 312-742-RENT for further information on your rights (312-742-7368).