Phoenix – Emergency Rental Assistance Program (ERAP)

The Emergency Rental Assistance Program is available to all households regardless of citizenship or immigration status, and applicants do not need to provide their Social Security numbers in order to join. ​​

Who is qualified to apply:

  • You must live in Phoenix.
  • A family of four’s annual income must be at or less 80 percent of the area’s median income, which is $63,200. (if your income exceeds 80 percent, please read the ARPA Program leaflet ).
  • During the period of COVID-19, did you become eligible for unemployment benefits, suffer a loss in income, or experience any other type of financial difficulty?
  • illustrating the likelihood of people being without homes or having unstable housing
  • After the 13th of March in 2020, your rent and utility bills will look like this:

Documents required include:

  • a document attesting that the individual resides in the city of Phoenix
  • Statements of Total Revenue Earned
  • Statements of the Impact on the Financial Situation
  • The Lease Agreement
  • Identification Forms and Paperwork
  • A Receipt for Payment of Current Services

Help for Renters Facing Eviction.

If you are on the verge of being evicted and have at least one of the following items, please call the following number for assistance: 602-262-7935

  • A summons to court in connection with an eviction order
  • A court date has been set for an eviction hearing.
  • The property was ordered to be evacuated after a writ of reparation was issued.
  • A lockout notification
  • You’ve already been ejected from the residence.
  • The household has been served with a 5-day notice, and one of the following elements applies:
    • Member of the household who is older than sixty years old or younger than two years
    • The housemate who is disabled or expecting a child
    • A member of the home who suffers from a serious illness could put themselves in danger of harming their health or safety if they were kicked out.
    • The gross countable income of the household is either exactly equal to or less than fifty percent of the median income in the area.

Please contact the City of Phoenix Central Intake Line at (602) 534-2433 or apply online at for all other inquiries.

Complete Document Checklist – English ​
​Lista de ​Verificacion de Documentos Completo – Espa​​ñol​​
​​Coronavirus Relief Funds Policy and Procedures

Accessible Resources and Reference

City of ​Phoenix Emergency Rental Assistance Program Flyer (ENGLISH PDF)​ (ESPAÑ​OL PDF)​

City of Phoenix American Rescue Plan Act (ARPA) Flyer (ENGLISH PDF) (ESPAÑOL PDF)​​

Maricopa County Rental Assistance Program Flyer (ENGLISH PDF) (ESPAÑ​OL PDF)​​​​

Arizona Department of Housing Homeowner Assistance Fund (HAF)

The Rent Help Email:

Once an email has been submitted, it will be subject to the city’s policy, which specifies that it is not private or confidential and will be kept for a period of 90 days in accordance with the Public Records Law.

Denise Madison

Originally from Toronto, Canada, Denise Madison, age 34, is an expert in housing policy and rental assistance. Denise earned her Master’s in Public Administration from McGill University, focusing her thesis on the effectiveness of rental assistance programs in major Canadian cities. After graduation, she worked with the Canadian government before transitioning to a consulting role in the United States, aiding in the enhancement of federal housing policies and programs. Denise is known for her practical workshops and seminars aimed at landlords and tenants, fostering better understanding and compliance with housing laws. When not at work, Denise cherishes time with her husband and their three young children, exploring the outdoors and teaching them about the importance of community involvement.


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