Glendale – Emergency Rental Assistance Program (ERAP)

Interventional Crisis Management Programs

The Glendale Community Action Program provides financial support to those who are going through a temporary crisis that has resulted in a loss of income or an increase in expenses that make it difficult to meet necessities. These individuals may qualify for this assistance. The City of Glendale, the Arizona Department of Economic Security (DES), Wildfire, the United States Treasury, and HUD are among the organizations that have provided funding. The standards for eligibility can change depending on the source of the funds. Our eligibility specialists will examine your situation in light of all programs that are pertinent to it.



HOMELESSNESS ASSISTANCE (rent and utilities)

Even though they have a mailing address in Glendale, some properties may receive services from a different city or even Maricopa County. This is very important. By filling out the Renters/Homeowners Online Application, you will be able to determine if you live within Glendale’s service area.

Online Application for Renters and Homeowners

Are you homeless in Glendale, California?

The Homeowner Assistance Fund is administered by the Arizona Department of Housing.
Homeowners in Arizona with low incomes who are having problems paying their bills as a result of COVID-19 are eligible for assistance through a program called the Homeowner Assistance Fund (HAF), which is sponsored by the federal government.

If you are at risk of losing your house, you may be eligible for assistance from the HAF program. Please visit this link for further information.

Legal Aid Program for Those Who Do Not Pay Their Rent Contact Community Legal Services at (602) 385-8880 as soon as possible to get help with your court case.

Through this collaboration between Maricopa County and Community Legal Services, any Glendale resident who is facing eviction due to nonpayment of rent is eligible for free legal representation. For further information, please see

Emergency Rental Assistance

The City of Glendale Community Action Program is in charge of the administration of the COVID-19 Emergency Rent Assistance Program, which has been authorized and funded by the United States Department of the Treasury.

First question: do you own a property that you could rent out?
The second step is to determine whether or not you meet all of the eligibility requirements listed below.
The third step is to determine whether or not you live within the Glendale service region.

If you answered “yes” to every question, you should begin an online application as soon as possible.

There is a demonstrated risk of housing instability or homelessness (past due rent or utilities), and the gross household income cannot exceed 80 percent of the area median income based on household size. Eligibility Requirements: A member of the household has experienced financial hardship (directly or indirectly) during or as a result of COVID-19, or has been unemployed since April 2020. (see below).
Applicants who have an income that is less than half of the median income in the area, who have been unemployed for ninety days, who have received a notice to appear in court for eviction owing to non-payment of rent, or who are homeless will be immediately prioritized for assistance.

Processing Time

As a direct result of the COVID-19 public health catastrophe, we have been inundated with an abnormally high number of requests for assistance with rent and utility payments.

Your application will be processed more quickly if you include all of the required papers and submit them together. If you have already fallen behind on your payments, you must discuss your predicament with your landlord, property manager, or utility company as soon as possible.

Forms and Landlord information

You can expedite the processing of your application by completing and submitting the following forms together with your online application.


LETTER OF RENT VERIFICATION (must be completed by the Landlord)

If you are unable to submit the forms with your application, we will work directly with you to collect the necessary papers and information when we process your application. If this is the case, your application will be processed.

The submission of these forms does not guarantee payment. If the request is approved, payment will be made directly to the landlord or property owner.

Rental property owners and property management businesses must register as vendors at Registration can be undertaken at any time and is strongly advised for premises with more than one unit as a preventative measure.

It is strongly advised that landlords assist tenants in any way they can, including having computers, scanners, or fax machines available for tenants to submit documentation. If a tenant is unable to apply on their own, a landlord may do so on their behalf by submitting a copy of the tenant’s identification document, proof of income, and lease agreement along with the completed papers indicated above. Requests should be sent to the above-mentioned landlord liaison email address.

Preventing Utility Shut-offs

Customers who are $75 or more overdue will be automatically enrolled in an 8-month payment plan commencing January 4, 2021, to provide them more time to pay. Customers who desire a longer payment plan can call us at (602) 371-7171.

Customers on the Energy Support or Energy Support with Medical Program who qualify as low-income might have their monthly APS payment reduced by up to 35%. Customers who are overdue or on a payment plan will receive a one-time credit of $250 or the total outstanding balance, whichever is smaller.

Utility Assistance in Arizona (pdf)

Utility Assistance in Arizona – Spanish (pdf)

Mortgage Assistance

CAP is accepting applications from residents, and the following link provides detailed information.

Additional resources connected to foreclosures include the following:

Here you can view the complete version of our policy.

Denise Madison

Originally from Toronto, Canada, Denise Madison, age 34, is an expert in housing policy and rental assistance. Denise earned her Master’s in Public Administration from McGill University, focusing her thesis on the effectiveness of rental assistance programs in major Canadian cities. After graduation, she worked with the Canadian government before transitioning to a consulting role in the United States, aiding in the enhancement of federal housing policies and programs. Denise is known for her practical workshops and seminars aimed at landlords and tenants, fostering better understanding and compliance with housing laws. When not at work, Denise cherishes time with her husband and their three young children, exploring the outdoors and teaching them about the importance of community involvement.


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