Jacksonville, FL Emergency Rental Assistance Program

Rental assistance Jacksonville, FL-Assistance for Low to Middle Income Families

According to Rent.com and real estate research company Stessa.com, Jacksonville, FL ranks 5th in median rent increases in the United States. Between 2019 and 2022, monthly median rents have risen $255 to $1,414, a 22% increase over the median 2019 rent of $1,159.

 Emergency Rental Assistance Program in Jacksonville, FL

rental assistance jacksonville flEven though the American economy is recovering from the devastating effects of inflation, many Jacksonville residents still have huge rental debt and fear eviction. In summary, a loss of fundamental housing security. The high cost of living has exacerbated the affordable housing dilemma, which began before inflation and is a result of large disparities that weaken the strength of an economic recovery that must benefit all.

To address this issue, the Emergency Rental Assistance program provides financial assistance to individuals who cannot pay their rent or utilities. Two distinct programs have been established: ERA1 provides up to $25 billion under the Consolidated Appropriations Act, of 2021, which was enacted on December 27, 2020, and ERA2 provides up to $21.55 billion under the American Rescue Plan Act of 2021, which was enacted on March 11, 2021. The funds are distributed directly to states, territories, local governments, and (for ERA1) Indian tribes. Grantees use the funds to assist eligible households through existing or self-designed rental assistance initiatives.

Recent updates to the rental assistance Jacksonville, FL

  • January 2023
  • On January 24, 2023, the Treasury released the reallocation amounts for ERA2 Quarter 2
  • On January 5, 2023, the Treasury published an updated version of the ERA1 Closeout Resource

December 2022

ERA1 Administrative Costs: On December 12, 2022, Treasury released the attached

Notice regarding seeking approval of certain ERA1 administrative costs under Section V. of the ERA1 Reallocation Guidance.

Reallocation: On December 2, 2022, the Treasury released a notice regarding the optionalERA2 Final Undrawn Funds Assessment.

Source: home.treasury.gov

Emergency Rental Program 2.4 (ERAP 2.4)

The Emergency Rental Assistance Program (ERAP) now covers residents earning up to 140% of the area median income.

JacksonvilleJacksonville, FL Emergency Rental Assistance Program will now also accept applications from residents who are unable to pay their rent.

To qualify for assistance due to rent increase, ERAP requires that:

Household income must be below 140 percent of AMI for the MDC, Florida Metropolitan Statistical Area (MSA). Individuals making less than $95,620, couples making less than $109,200, families of three earning less than $122,920, or families of four earning less than $136,500 qualify.

The Jacksonville, FL Emergency Rental Assistance Program provides rental payment assistance if you meet certain income qualifications and are experiencing financial hardship during or as a result of the high cost of living. The amount of rental assistance you receive will depend on the amount of unpaid rent.

Organizations Providing Rental Assistance Jacksonville, FL

1. United Way: Contact your local United Way chapter in Jacksonville, FL. They often have resources and information about various assistance programs, including rental assistance. Call their helpline at 2-1-1.

2. Jacksonville Housing Authority: The Jacksonville Housing Authority may have information about rental assistance programs available in the city.

3. Florida Department of Children and Families: The Florida Department of Children and Families provides various assistance programs, including rental assistance. Call their customer call center at 1-866-762-2237 for more information.

4. Community Action Agencies: Look for local Community Action Agencies in Jacksonville, FL. These agencies often offer rental assistance programs or can provide information about other organizations that provide such assistance.

5. Local Non-profit Organizations: Research and reach out to local non-profit organizations in Jacksonville that may provide rental assistance programs. Examples include Catholic Charities, Salvation Army, and local homeless shelters.

Remember this information may have changed. Contact these organizations directly to inquire about their rental assistance programs, as availability and contact information may vary.


Residents are encouraged to apply online. You can also pick up and drop off the completed application from 9 a.m. to 5 p.m. at either of the two following locations. Please note these locations will be closed on federal holidays.

Eligibility for rental assistance Jacksonville, FL


  • You must be a Jacksonville resident
  • You are unable to pay your full rent during or as a result of a high cost of living-caused financial hardship
  • Your current income must be below the median average for the Jacksonville, FL Area. Individuals making less than $95,620, couples making less than $109,200, families of three earning less than $122,920, or families of four earning less than $136,500 qualify
  • One person in the household: maximum AMI is $95,620
  • Two people in household: maximum AMI is $109,200Three people in household: maximum AMI is $122,920
  • Four people in household: maximum AMI is $136,500Five people in household: maximum AMI is $147,420Six people in household: maximum AMI is $158,340Seven people in household: maximum AMI is $169,260
  • Eight people in household: maximum AMI is $180,180
  • There must be an executed lease between you and the property owner or landlord
  • You must certify that your household does not receive any other subsidy that is not wholly covered by a subsidized housing program

The City of Jacksonville will now consider applications from tenants with a valid eviction notice for non-payment of rent.

If the tenant owes arrears (past due rent), Jacksonville could provide assistance that will cover the period of the arrearage (back rent) and then an additional 3 months into the future

Tenant Documentation

  • You will be contacted by a case manager on how to submit this documentation.
  • Proof of being financially impacted by the high cost of living (e.g., layoff letter, unemployment claim, etc.)
  • Your current lease or pages of current lease showing the address of the home, amount of lease rent, term of the lease or if your lease is on a month-to-month basis, and signature of you and the landlord
  • Government-issued photo ID for all household members (e.g., driver’s license, passport, birth certificate)
  • Proof of current income for all household members (e.g., recent pay stubs, layoff letter, unemployment benefits letter, etc.)

If you have difficulty obtaining information, staff will assist you in finding alternative ways to meet program requirements

Owner/Landlord Documentation


Angela Silva

Angela Silva, a dedicated 42-year-old consultant specializing in government housing and rental assistance, hails from Sydney, Australia. She completed her education with a degree in Urban Planning from the University of New South Wales. Angela’s career has been marked by her relentless advocacy for affordable housing solutions, where she has worked extensively with both local governments and international agencies in Asia-Pacific regions. Her initiatives have led to the development of sustainable housing projects that cater to low-income families. Outside of her professional environment, Angela enjoys a peaceful life with her partner and their two adopted dogs, engaging in community gardening and urban sustainability projects.


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